Support

KISSsoft Support

Get expert help with your KISSsoft software – receive answers to your questions about calculations and software functionality, report bugs, and fix issues.

Support Contact 

KISSsoft AG

KISSsoft Support Portal

 

kisssoft.support@gleason.com
Tel +41 55 254 20 55
Our phone support is available Monday through Friday, 8:30 am – 12:00 pm and 1:00 pm – 4:30 pm (CET/CEST).

Support Contact for

Partners

Support Contacts

 

Customers located in the following countries are kindly requested to contact their local KISSsoft representative: Albania, Bosnia and Herzegovina, Bulgaria, China, Croatia, Czech Republic, India, Italy, Japan, Latin America, Montenegro, Poland, Serbia, Slovenia, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, and United Kingdom.

How KISSsoft Support Can Help You

 Software usage, calculation settings, results interpretation.
Help with bugs, unexpected behavior, crashes, and error messages.
Software modules, machine elements and component-level calculations.
System models, assemblies, and system-level calculations.

Support Conditions

  • Active maintenance agreement required - please contact your sales contact for more information.
  • Support is provided for the current and two previous release versions of KISSsoft.
  • Students using an educational license must contact the person responsible for KISSsoft at their university for support.

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